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2008 FuntastiCamp Brochure
Playschool Academy Brochure
Instructions for using on-line registration:
If you only want to browse the offerings for online
registration, you may select the link at the top of the page
and sign on as a guest by selecting the "Guest" button. You
will be able to review the site but not register for any
programs.
The next step in the online registration process is to become
familiar with the online software and terms. Once you are on
the site the majority of the steps will prompt you for
information and guide you through the sign up and
registration process.
BEFORE YOU SIGN ON TO ONLINE REGISTRATION YOU
WILL NEED TO KNOW:
- There is a
$3.00 per transaction convenience fee for using the online
registration service.
- Online registration currently
accepts the following credit cards as methods of payment:
VISA, MasterCard and Discover.
- Please note that on the
first day of both resident
and non-resident registration, online and walk-in
registrations will begin at 8:30am.
-
If
you have previously enrolled in a Lake in the Hills' Parks
and Recreation program, you should have an active account in
our database and ARE CONSIDERED A FIRST TIME,
ONLINE USER. YOU WILL NEED TO KNOW YOUR HOUSEHOLD ID
NUMBER TO GAIN ACCESS TO ONLINE REGISTRATION. If
you are unsure of your household number, (which can be found
on any past receipt), please call the Parks and Recreation
office at (847) 960-7460. YOUR PASSWORD DURING YOUR
FIRST LOGIN WILL BE YOUR LAST NAME. For security
purposes, it is highly recommended that you change your
password immediately in the MY ACCOUNT/CHANGE
PASSWORD section located in the blue navigation bar
on the left side of the online registration screen. In
some instances, duplicate households may create a problem,
so if you are having trouble logging in please contact the
Parks and Recreation Department or email
registration@lith.org.
- If you have not previously enrolled in a
Parks and Recreation program, you will need to contact the
Parks and Recreation Department at (847) 960-7460
or email
registration@lith.org
during regular business hours.
Staff will be able to enter you into the database and
provide you with the necessary login information to access
the site within minutes.
PARKS AND RECREATION PROGRAM POLICIES
Satisfaction Guaranteed
The Lake in the Hills Parks and Recreation
Department is striving to provide high-quality activities and
guarantees that you will be satisfied with the recreation
classes, programs and services in which you participate. If for
any reason you are not satisfied, tell us and we will quickly
arrange for you to choose one of the following options:
1. Repeat the class at no charge (if openings
are available).
2. Provide a refund for the program (see below).
Refund Policy
Requests for refunds
can be submitted by completing a
cancellation Request Form, which can be accessed using the link
below. A $5 service fee will be
charged for any refund request.
Cancellation Request Form
1. A full refund will be issued for any activity
that is cancelled by our office.
2. A refund will not be issued for a trip seat
that cannot be filled or for special events.
3. Refunds are based on the following:
a. Receive 100% refund (less $5 service fee) if
received at least 3 working days prior to the start of program.
b. A prorated refund and/or credit for another
program if cancellation is made prior to the second class.
c. After the second class, refunds cannot be
issued. You will receive a prorated credit for another program.
d.
There will be no refunds issued to the credit cards used in
the online registration process.
Cancellations/Transfers
The Parks and Recreation Department reserves the
right to cancel, postpone, or combine classes for any reason
found to be necessary by the staff. If insufficient enrollment
causes an activity to be cancelled, participants will receive a
FULL REFUND in the mail. Please allow up to 4 weeks to receive
your refund.
Trips & Special Events
Refunds for trips are allowed if the seat can be
filled. There are no refunds for races or special events.
Who Receives
Resident Rates?
Anyone residing in the Village of Lake in the
Hills is considered a resident and pays resident (Res.) fees. Anyone living outside the corporate limits of the
Village would pay the non-resident (NR) rate listed. All
before/after school day programs will reflect the resident
rate, and will be applicable to all students attending
participating schools. We reserve the right to request proof of
residency at any time.
Return Check Policy
If for any reason a check is returned to our
office marked “NFS”, we will contact you. You will then be
required to submit a full cash payment, as well as a $25
bookkeeping fee. Class privileges will be suspended and new
registration will not be accepted until payment is received. |
