Village of Lake in the Hills - Utilities Village of Lake in the Hills, Illinois

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Water Billing


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Residential Water Billing

Generally, water bills are delivered to the Post Office by the last day of one month in order to be received by the customers on the first day of the following month.  The due date will usually be the 21st of each month unless that date is a weekend or holiday in which case the due date will be the next business day after the 21st.

Due dates for residential water bill payments are as follows:

Cycle One:  This billing cycle includes all residential accounts beginning with 100 through 200.  Water bill payments are due by the end of the business day on June 21, 2013.

 

Cycle Two:  This billing cycle includes all residential accounts beginning with 201 through 213.  Water bill payments are due by the end of the business day on July 22, 2013.

 

Cycle Three:  This billing cycle includes all residential accounts beginning with 301 through 310.  Water bill payments are due by the end of the business day on May 21, 2013.

If you have not received your water bill by the 5th day of the month in which it is due, please call the Water Billing Division at 847-960-7430.

 

Payment Options:

The Village's Direct Pay Program is a free service where your checking or savings account is debited automatically for the amount of your water bill on the bill's due date.  To sign up for the Direct Pay service, please select the link below:

Direct Pay Application

The Village also offers residents the ability to make a one time payment of their water bill on-line.  You can choose between using a credit card or an electronic transfer from your bank account.  A convenience fee will charged for this service.  If you would like to use this feature, click the link below:

On-line Payment Services 

 

As always, residents can also mail their payment to the following address:

Village of Lake in the Hills

PO Box 7009

Algonquin, IL  60102-7009

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Sanitation and Sewer Services

The Lake in the Hills Sanitary District is a separate government entity providing wastewater collection and water pollution control with in the Village of Lake in the Hills.  While standards for sewer system design may be found in the Lake in the Hills Subdivision Control Ordinance, sewer connection and service fees must be paid to the District.

The homeowner is responsible for the sanitary sewer service line from the house up to and including the connection to the sewer main.  If you experience problems with your sewer, please contact the District first.  A District employee will come out to determine where the problem exists.

Contact Information

515 Plum St.
Lake in the Hills, IL 60156

Phone: 847/658-5122
Fax: 847/658-4523

Monday through Friday 8:00am to 3:30pm

For emergency services after hours, use the same number and an answering service will notify on-call District employees.

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NICOR

Gas

(888) 642-6748

 

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ComEd

Electric

(800) 334-7661

 

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AT&T

Phone, Internet Services

(800) 244-4444

 

AT&T provides DSL service in some parts of the Village and is working to expand the service to the entire community. Because their system is continually expanding, AT&T encourages residents and businesses to visit their website periodically to check for availability in your area. AT&T also provides fractional T1 and T1 lines for high speed access.

 

For information or to check the availability of the new AT&T U-verse product, click here

 

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DLS Internet, Inc.

Internet Services

(847) 854 - 4799

 

A local company, DLS Internet, Inc., recently leased access on Village water towers to provide wireless high speed internet access to area businesses and residents.  Call or visit their website to find out more about DLS, their services and prices.

 

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Comcast

Cable TV, Internet Services

(866) 594-1234

 

Comcast provides high-speed internet access to all areas of the Village via broadband cable.  For more information visit their website at www.comcast.com or contact them by phone at 1-800-COMCAST.

 

Comcast operates within the Village through a contractual agreement called a franchise agreement.  This contract details operational expectations as well as customer service expectations the Village requires in order to operate within the Village.  If you have an issue that requires escalation, please contact (847) 960-7412.

 

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