What We Do
The Police Department is responsible for meeting the law enforcement needs of the community. In order to successfully meet this task, the department is focused on 16 different categories that impact on the delivery of said services. The categories are: general patrol, directed patrol, crime prevention, communications, community services, community relations, community resource referrals, criminal investigations, records, accident investigations, training, crime scene services, evidence custodial services, employee relations, social services, and fiscal management.
As Lake in the Hills has grown, so too has the police department. You will find in your review of the services available that the department has evolved into a full-service Police Department comprised of one of the most professional and community-minded groups of law enforcement professionals in the State of Illinois.
Recognizing that effective law enforcement is the essence of a free and safe society, the Lake in the Hills Police Department is dedicated to providing the community with professional law enforcement services. We are dedicated to the protection of all persons and property and committed to a vision of the future whereby compassion, integrity, trust, responsibility, and loyalty are integral components of the service provided. With this, the department will provide the best service attainable to contribute in a positive manner to the quality of life in the community that we protect and serve.
The mission of the Community Relations/Crime Prevention Division is to provide services and programs to educate and communicate with our residents. We strive to provide a relationship with the community that will foster awareness and support an overall improved lifestyle for the residents of the Village of Lake in the Hills. To this end, the Lake in the Hills Police Department will continue to offer and enhance our existing services and programs as well as to look to the future of our community and program growth.
Questions? Contact the Community Relations/Crime Prevention Division at 847-658-5676.
The Investigations Division is set up to provide the public with an effective and comprehensive service in which to investigate and proactively document violations of the law that will bring the responsible parties to justice. The department currently has two officers assigned to investigations, supervised by a Detective Sergeant. Their job is to maintain a professional and courteous standard of service to citizens whether they be victims, witnesses, complainants, suspects, or offenders. The officers assigned to Investigations work with other area departments to promote a free flow of communication and information necessary to accomplish the common goal of service and protection to the citizens of Lake in the Hills.
The Lake in the Hills Police Department is committed to aggressively following up on cases forwarded to the Investigations Unit. The department uses all resources available to successfully clear cases assigned. Proactive investigations into property crime and drug offenses are often handled using surveillance equipment. Communications with other departments, organizations, and the news media are used to obtain and disseminate information vital to the completion of cases.
The Investigations Division is committed to maintaining an ongoing relationship with victims of crimes in order to keep them apprised of the progress of the investigation. This may include informal telephone conversations, meetings with the victims or formal written correspondence. The main goal is to maintain a relationship so that victims stay actively involved and informed regarding the investigation that is being conducted.
Patrol officers are responsible for performing a variety of duties related to the protection of life and property, enforcement of criminal and traffic laws, prevention of crime, preservation of public peace, and the apprehension of violators of the law. They will perform these duties as described in the Department’s Special Orders, Standard Operating Procedures, as directed by supervisors, and in compliance with the Village’s Rules and Regulations, Standard Operating Procedures, Special Orders of the Department, and the Code of Ethics of the Law Enforcement Profession.
Officers are assigned a sector or a certain area of town to patrol at the beginning of their shift. Being assigned to a sector or area reduces the response time to service calls in that area.
Traffic Unit Division
We also have a Traffic Unit Division. A Traffic Unit Officer(s), which is a secondary assignment, is responsible for the implementation of specialized programs and assignments that relate to the safe movement of vehicular and pedestrian traffic within the jurisdiction of the village.
The Traffic Unit Division publishes a monthly eNewsletter with traffic safety tips, holiday enforcement campaigns through the Illinois Department of Transportation's Sustained Traffic Enforcement Program (STEP), and additional updates. To subscribe to Traffic Safety News, please click here.
The Traffic Division also dispatches the department’s speed trailer. The speed trailer is used to educate drivers of their speed. Placed in various locations throughout the village where speeding problems and complaints have been received, the speed trailer is equipped with a radar gun and a computer that records vehicle speed and the number of vehicles and time of day for each speed. It also allows the department to conduct traffic studies to determine if any changes are needed on a street and to schedule various types of traffic enforcement in the area.
The Records Division maintains a structured records keeping system that includes the storage and dissemination of law enforcement reports and related documents. Confidentiality, accuracy, and appropriate dissemination are goals that we strive to achieve to maximize the efficiency of the division.
The Social Services Division of the Lake in the Hills Police Department is utilized to provide specialized assistance to citizens in the community beyond the normal scope of police work. The Social Services Division is operated by the Social Services Coordinator. The Social Services Coordinator receives referrals from police personnel who feel someone may be at risk for future police intervention and in need of counseling services. Self-referrals are also accepted. They are assessed for potential at risk possibility of police involvement. Juveniles with frequent police contact are routed to the Social Services Division typically by the Investigations Division of the Lake in the Hills Police Department.
Sue Blechschmidt is the Police Department’s Social Services Coordinator. Sue attended the University of Illinois for her undergraduate work and has received a Master’s Degree in Clinical Psychology from Forest Institute of Professional Psychology. Sue is a licensed Clinical Professional Counselor.
The nature of services offered to referred individuals ranges from telephone consultation to individual assessments. Assessments involve the referred individual and possibly his/her family or friends. Assessments can be completed in one session or over the course of several sessions depending on the severity of the situation. The assessment involves a careful review of the subject’s psycho-social difficulties and presenting problem(s). Based upon this assessment, recommendations involve referrals to resources in the community which can best address the individual’s difficulties. Typical of these community referral possibilities are alcohol/drug treatment, psychiatric hospitals, psychiatric evaluations, domestic violence shelters for women, agencies which assist with financial difficulties, or both private and community mental health agencies.
Cost of Service
The social services provided by the Lake in the Hills Police Department are free to all Lake in the Hills residents. Crisis cases may involve non-resident individuals and have one contact with the department. They are not charged for crisis services and are usually referred to service providers within the jurisdiction of their own community.
Given the nature of law enforcement work, the police have contact with individuals and families who may experience a major personal crisis, such as a severe mental health disorder or the loss of a loved one. The Social Services Division is available to assist the police either in person or by telephone with the goal of affecting a disposition. For example, the counselor can evaluate a subject for an involuntary psychiatric hospitalization.
Networking with Community Resources
The Social Services Division will seek to find, develop, and maintain relationships with local community social service providers who can be responsive to the needs of the community.
Types of Referrals
Family conflicts, domestic violence, parent-child stress, child abuse/neglect, depression, substance abuse/chemical dependency, mental/physical illness, runaway youth, and sexual/criminal victimization.
ILEAP evaluation standards are divided into four general subject areas: administration, operations, personnel, and training. The two tiers are not based on size, but on how comprehensive the accreditation. Tier 1 has 67 standards; Tier 2 has 180 standards. In 2018, an on-site assessment was conducted by an independent team of assessors and consisted of a thorough review and examination of all aspects of our department's policies, procedures, management, operations and support services. This re-accreditation is valid for four years.
It is our goal to serve our community to the best of our ability. We welcome opportunities to hear about how we are doing. To file a formal commendation (compliment) on an officer or to file a formal complaint, please refer to the questions below. They will explain appropriate procedures.